April - October 2018
■ Project Kickoff
■ Research
■ Requirement Gathering
■ Customer Insights (Personas)
■ Stakeholder Interviews
■ Evaluated Third Party Integration
October - November 2018
■ Created and Distributed RFP to Over a Dozen Dev Firms
■ Reviewed RFP Responses and Awarded MSA/SOW Contract
■ Internal Restructuring
December 2018 – February 2019
■ Defined & Refined Business / Functional Requirements
■ Conducted Additional Stakeholder Interviews
■ Continued Evaluation of Third Party Integration
■ R&S Terminated Contract with Dev Firm, Selected Second Dev Partner
March - April 2019
■ Created Process Flow Charts
■ Created Sketches, Wireframes, High Fidelity Interactive Prototypes
May 2019
■ Created Website Copy
■ Created System Requirements / User Type Data / Test Cases / Defect Matrix
■ R&S Terminated Contract with Second Dev Partner, Selected Third Dev Partner
June - July 2019
■ Refined Problematic Workflows
■ Refined Process Flows & Documentation to Reflect Changes in Requirements
August 2019
■ UAT & Final Product Release v1.0